Torokhtiy Policies and Guidelines
Last updated: March 4, 2026
Please review these policies carefully as they are the terms of sale that govern your purchases at the Torokhtiy Store. They set out your rights and obligations with respect to your purchases.
AGREEMENT AND RELEASE OF LIABILITY
1. PARTIES AND SCOPE
In consideration of being allowed to purchase, access, use, or participate in any products, services, content, or activities offered by TORWOD LLC (“TORWOD,” “we,” “us”), you agree to this Agreement and Release of Liability (“Agreement”).
This Agreement applies to:
- All TORWOD websites and subdomains, including torokhtiy.com, store.torokhtiy.com, programs.torokhtiy.com, and any other torokhtiy.com subdomain (the “Service”);
- Any digital products (including PDFs, downloads, training programs, educational materials, videos and any digital access or services we provide);
- Any subscription or membership services, including Torokhtiy Club;
- Any coaching, feedback, recommendations, communication, community features, and support provided online;
- Any offline events (seminars, camps, workshops, meetups) where TORWOD or any Released Party is coaching, presenting, leading, or otherwise participating, whether the event is hosted by TORWOD or by a third-party organizer/venue;
- Any physical products you purchase from us (apparel, merchandise, accessories), including their use.
Some services or content may be delivered through third-party platforms (for example, training platforms, payment providers, community tools, email/SMS providers, or video hosting). This Agreement still applies to your participation in TORWOD activities and use of TORWOD products and content, regardless of the delivery method.
2. ASSUMPTION OF RISK
You understand and acknowledge that strength training, weightlifting, conditioning, mobility, stretching, and other fitness activities can be hazardous and involve risks including, but not limited to: muscle strains, sprains, fractures, heart or cardiovascular events, illness, serious injury, paralysis, and death.
You voluntarily choose to participate in these activities and/or use TORWOD programs and content with full knowledge of the risks. You expressly assume all risks of injury, illness, or death related to your participation, whether known or unknown, foreseeable or unforeseeable.
3. HEALTH ACKNOWLEDGMENT / NOT MEDICAL ADVICE
You represent that you are at least 18 years old.
You acknowledge that TORWOD has recommended that you obtain medical clearance from a physician before beginning any exercise or nutrition changes. You acknowledge that TORWOD content and services are educational and are not medical advice, diagnosis, or treatment. You agree that you are solely responsible for your health decisions, participation, and outcomes.
If you choose to participate without medical clearance, you assume full responsibility for that decision. You confirm that you meet all stated requirements to purchase, access, or use the product/service and that any information you provide is accurate and complete. TORWOD is not responsible for issues caused by inaccurate/incomplete information or failure to follow stated requirements and instructions, to the fullest extent permitted by law.
4. RELEASE OF LIABILITY / WAIVER OF CLAIMS
To the fullest extent permitted by law, you hereby waive, release, and forever discharge TORWOD LLC and its affiliates, related entities, brand owners, officers, directors, employees, contractors, coaches, consultants, agents, volunteers, successors, and assigns (the “Released Parties”) from any and all claims, demands, causes of action, damages, liabilities, costs, or expenses (including attorney fees) arising from or related to:
- Your purchase, access, use, or participation in any TORWOD products, services, content, training programs, coaching, community features, or activities (online or offline);
- Any injury, illness, disability, death, or property damage you may suffer in connection with the above;
- Your use or misuse of equipment, facilities, or any training method described in TORWOD materials.
This release includes claims arising from the ordinary negligence of the Released Parties, to the fullest extent permitted by law, but does not include claims that cannot be waived under applicable law (for example, gross negligence or willful misconduct where prohibited).
5. PHYSICAL PRODUCTS (USE AT YOUR OWN RISK)
If you purchase or use physical products sold by TORWOD, you acknowledge that:
- You are responsible for selecting appropriate products and using them safely and as intended;
- Any training-related use of physical products is at your own risk;
- TORWOD is not responsible for injuries caused by improper use, misuse, modification, failure to follow care/use instructions, or use outside intended purposes.
Nothing in this section limits any rights that cannot be waived under applicable law for physical goods.
6. THIRD-PARTY PLATFORMS AND EXTERNAL SERVICES
You understand that TORWOD may use third-party platforms to deliver services (for example: training delivery platforms such as TrainHeroic, SugarWOD or any other, community tools, video hosting, analytics, or payment processors). These third parties may have their own terms, privacy policies, and service availability.
To the fullest extent permitted by law, TORWOD is not responsible for third-party platform outages, interruptions, technical issues, or third-party acts/omissions. Your use of third-party platforms is at your own risk and subject to their terms.
7. NO GUARANTEED RESULTS / NOT INDIVIDUALIZED SERVICES
You understand that results are not guaranteed and depend on many factors (training history, recovery, nutrition, consistency, sleep, stress, genetics, and adherence). Unless explicitly stated in writing, you are not purchasing individualized medical services or individualized 1:1 coaching, and TORWOD has no obligation to provide individualized answers or modifications beyond what is included in the product/service description.
8. INDEMNIFICATION / HOLD HARMLESS
To the fullest extent permitted by law, you agree to indemnify and hold harmless the Released Parties from any claims, damages, liabilities, costs, or expenses (including attorney fees) arising from your actions, your participation, your violation of these terms, or your misuse of TORWOD products/services, including claims brought by third parties.
9. SEVERABILITY AND ACCEPTANCE
If any part of this Agreement is found unenforceable, the remaining portions will remain in full force and effect.
By purchasing, accessing, using, or participating in TORWOD products, services, or activities, you acknowledge that you have read, understood, and voluntarily agree to this Agreement.
TERMS AND CONDITIONS
1. GENERAL TERMS
These Terms and Conditions (“Terms”) govern your access to and use of the TORWOD LLC services and websites (the “Service”), operated by TORWOD LLC (“TORWOD,” “we,” “us,” “our”), 30 N Gould ST STE 5117, Sheridan, Wyoming, USA 82801.
SCOPE OF THE SERVICE
These Terms apply to any website, store, checkout, or digital delivery page operated under the torokhtiy.com domain, including torokhtiy.com, store.torokhtiy.com, programs.torokhtiy.com, and any other torokhtiy.com subdomain.
Some content or services may be delivered through third-party platforms (for example: training delivery platforms such as TrainHeroic or SugarWOD, payment providers, community tools, video hosting, analytics, or email/SMS providers). These Terms still apply to your purchase and use of TORWOD products and services, regardless of the delivery method. Your use of third-party platforms may also be subject to their own terms and policies.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
By accessing or using the Service, creating an account, placing an order, subscribing, downloading, or otherwise using any TORWOD product or service, you agree to be bound by these Terms and the policies incorporated by reference below. If you disagree with any part of these Terms, do not use the Service.
2. VALIDITY OF CONTRACT, PRODUCT AND PRICE INFORMATION
These Terms apply to purchases of products and services from the Service, including digital content (training programs, PDFs, downloads, and video access), subscriptions/memberships (including Torokhtiy Club or other subscriptions), offline events (tickets/registrations), and physical merchandise.
The prices of products and services sold on the Service are indicated next to the products/services and are subject to change at any time.
Product information is provided adjacent to the product/service in the online store. We strive to display accurate information but do not guarantee that descriptions, images, specifications, and availability are error-free.
ELIGIBILITY AND ACCURATE INFORMATION
By purchasing, accessing, using, or participating in any TORWOD product, service, or event, you confirm that you meet any stated eligibility requirements (including age requirements) and that information you provide is accurate, complete, and not misleading. To the fullest extent permitted by law, TORWOD is not responsible for issues arising from inaccurate, incomplete, or omitted information you provide or from failure to meet stated requirements or follow instructions.
3. PAYMENT
We accept payments through Visa, Mastercard, bank transfer, PayPal, and other methods shown at checkout.
You represent and warrant that:
- you have the legal right to use any payment method used in connection with a purchase; and
- the information you supply to us is true, correct, and complete.
By submitting payment information, you grant us the right to provide information to third parties (such as payment processors) for purposes of completing purchases.
We reserve the right to refuse or cancel orders at any time for reasons including, but not limited to: product/service availability, errors in description or price, errors in your order, suspected fraud, or unauthorized/illegal transactions.
CURRENCY
Prices on the Service may be displayed in different currencies based on your selection and/or location for your convenience. Currency conversions, rounding, and price formatting may be provided by third-party tools or platforms and can change over time.
The currency you are charged in will be clearly shown at checkout before you complete payment. If your payment method uses a different currency, your bank or card provider may apply currency conversion and additional fees (including foreign transaction fees). TORWOD is not responsible for exchange-rate fluctuations, rounding differences, or fees charged by third parties.
4. DIGITAL PRODUCTS (PDFs, DOWNLOADS, VIDEO ACCESS, DIGITAL SERVICES)
DELIVERY AND ACCESS
Digital products may be delivered immediately after purchase by download, email, account access, or via third-party platforms. You are responsible for maintaining access to the email/account you used at checkout.
COMPATIBILITY
You are responsible for ensuring your device, software, and settings can access the digital product (PDF readers, apps, platform access, etc.). TORWOD is not responsible for limitations caused by your device, settings, or third-party software/platforms.
LICENSE AND RESTRICTIONS
Unless explicitly stated otherwise in writing, TORWOD digital products are licensed to you for personal, non-commercial use. You may not copy, share, resell, redistribute, publicly post, or otherwise distribute TORWOD digital content.
DIGITAL PRODUCTS REFUNDS
Digital purchases are governed by the Digital Products Refund Policy. If you offer a 30-day money-back guarantee, refund requests must be made within 30 days from the order date following the process stated in that policy.
5. SUBSCRIPTIONS / MEMBERSHIPS (INCLUDING TOROKHTIY CLUB)
If you purchase a subscription or membership, you authorize recurring billing at the price and frequency shown at checkout until you cancel.
CANCELLATION
You can cancel a subscription according to the instructions provided in your account or as described at checkout. Cancellation stops future renewals but does not retroactively refund amounts already paid unless required by law or explicitly stated in the applicable refund policy.
PRICE CHANGES
We may change subscription pricing. If required, we will provide notice before the change applies to your next billing cycle.
FAILED PAYMENTS
If a payment fails, we may retry the charge and/or suspend access until payment is successful.
6. PHYSICAL PRODUCTS (APPAREL, MERCHANDISE, ACCESSORIES)
Some physical products may be made-to-order and fulfilled through print-on-demand providers (for example, Printful). Production and shipping timelines may vary by product and destination.
SHIPPING AND CUSTOMS
Shipping costs and estimated delivery windows are shown at checkout and/or on product pages. International customers are responsible for customs duties, taxes, and fees required by their country.
PHYSICAL PRODUCT RETURNS
Physical products are governed by the Physical Products Refund & Returns Policy.
7. OFFLINE EVENTS (SEMINARS, CAMPS, WORKSHOPS)
Offline event purchases (tickets/registrations) are ruled by Offline Events Liability Waiver.
You may be required to agree to additional event terms, venue rules, and/or sign a separate waiver at or before the event.
Event details (location, schedule, speakers) may change. If an event is rescheduled, your ticket may remain valid for the new date, subject to the event policy.
8. PRICING, AVAILABILITY, ERRORS AND INACCURACIES
We constantly update our offerings. Products/services may be mispriced, described inaccurately, or unavailable, and information may change without notice. We reserve the right to correct errors, inaccuracies, or omissions at any time.
9. CONTESTS, SWEEPSTAKES AND PROMOTIONS
From time to time, TORWOD may offer promotions, discounts, coupon codes, bundles, limited-time pricing, gifts, or other special offers (“Promotions”).
Unless separate written rules are published for a specific Promotion, all Promotions are governed by these Terms.
Promotions may change, pause, or end at any time, may be limited by time, quantity, product, or customer eligibility, and are valid only while they are accepted and applied at checkout.
Unless explicitly stated otherwise, Promotions cannot be combined with other discounts, coupon codes, bundles, affiliate offers, or previous/expired offers.
The final price and any discount that applies to your order is the one shown and successfully applied at checkout at the time you place the order. We do not retroactively apply Promotions, match prior offers, or combine multiple discounts after purchase.
If a Promotion is applied in error or outside its intended scope, we reserve the right to cancel or adjust the order to the extent permitted by law.
10. ACCOUNTS
If you create an account, you must provide accurate and current information. You are responsible for safeguarding your password and all activity under your account. Notify us immediately of any unauthorized use or security breach.
11. INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality are the exclusive property of TORWOD LLC and its licensors and are protected by copyright, trademark, and other laws. You may not use our trademarks or trade dress without prior written consent.
12. LINKS TO OTHER WEBSITES
The Service may contain links to third-party websites or services not owned or controlled by TORWOD. We assume no responsibility for third-party content, privacy policies, or practices. Use third-party sites at your own risk.
13. TERMINATION
We may terminate or suspend access to the Service immediately, without notice, if you breach these Terms or misuse the Service. Upon termination, your right to use the Service will cease.
14. DISCLAIMER
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
We do not warrant that:
- the Service will be uninterrupted, secure, or available at any particular time or location;
- any errors or defects will be corrected;
- the Service is free of viruses or harmful components; or
- results of using the Service will meet your requirements.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, TORWOD LLC and its directors, employees, contractors, partners, agents, suppliers, or affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- your access to or use of (or inability to access or use) the Service;
- any conduct or content of any third party on or through the Service;
- any content obtained from the Service; or
- unauthorized access, use, or alteration of your transmissions or content.
To the fullest extent permitted by law, TORWOD’s total liability for any claim related to a purchase or the Service will not exceed the amount you paid to TORWOD for the applicable product/service giving rise to the claim in the 12 months before the event giving rise to liability.
16. INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold harmless TORWOD LLC and the Released Parties from any claims, damages, liabilities, costs, and expenses (including attorney fees) arising from your use of the Service, your violation of these Terms, your misuse of TORWOD products/services, or your participation in activities or events.
17. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law provisions.
18. SETTLEMENT OF DISPUTES
All complaints must be emailed to direct@torokhtiy.com. You agree to attempt to resolve disputes informally by contacting us before filing a claim, to the extent permitted by law.
19. CHANGES
We reserve the right to modify or replace these Terms at any time. By continuing to use the Service, you agree to be bound by the revised Terms.
20. CONTACT US
If you have any questions about these Terms, contact us at direct@torokhtiy.com.
PRIVACY POLICY
This Privacy Policy explains what personal data TORWOD LLC (“TORWOD,” “we,” “us,” “our”) collects, how we use it, and what choices you have.
1. WHO WE ARE
TORWOD LLC
30 N Gould ST STE 5117, Sheridan, Wyoming, USA 82801
Email: direct@torokhtiy.com
2. SCOPE OF THIS POLICY
This Privacy Policy applies to TORWOD websites and services operated under the torokhtiy.com domain, including:
- torokhtiy.com
- store.torokhtiy.com
- programs.torokhtiy.com
- any other torokhtiy.com subdomain
(collectively, the “Service”).
Some products or services may be delivered or supported through third-party platforms (for example: training delivery platforms such as TrainHeroic or SugarWOD, payment providers, community tools, video hosting, analytics, email/SMS providers, or fulfillment partners). This policy applies to TORWOD’s collection and use of data on our Service. Third-party platforms may collect data under their own privacy policies.
3. WHAT PERSONAL DATA WE COLLECT
We collect data in three ways: (A) data you provide, (B) data collected automatically, and (C) data received from service providers.
A) Data you provide to us
Depending on how you use the Service, you may provide:
- Contact information (name, email address, phone number)
- Account information (login credentials and profile details, where accounts exist; we do not store your password in plain text)
- Order information (billing/shipping address, items purchased, order notes)
- Support and communications (messages to customer support, survey responses, feedback)
- Content you submit (reviews, comments, or other content you post, if enabled)
B) Data collected automatically
- When you browse or use the Service, we may automatically collect:
- Device and browser data (device type, browser type, operating system)
- Usage data (pages viewed, clicks, time on page, referring/exit pages)
- Approximate location derived from IP address
- Cookies and similar technologies (see Section 6)
C) Data from service providers
We receive limited information from providers that help us operate the Service, such as:
- Payment processors (payment status, transaction ID; we do not store full card numbers or CVV)
- Email/SMS providers (delivery status, subscription status)
- Fulfillment and shipping partners (delivery status and shipping events)
- Analytics providers (aggregated usage statistics and identifiers)
4. HOW WE USE PERSONAL DATA
We use personal data to:
- Provide and operate the Service (including access to digital products, memberships, and accounts)
- Process orders and payments and deliver products (digital and physical)
- Provide customer support and respond to requests
- Send transactional messages (order confirmations, delivery updates, important account/service notices)
- Send marketing messages (email/SMS) when you opt in, and to manage opt-outs
- Improve the Service (analytics, troubleshooting, performance)
- Prevent fraud, abuse, and security incidents
- Comply with legal, tax, and accounting obligations
5. LEGAL BASES (WHERE APPLICABLE)
Depending on your location, we rely on one or more of the following:
- Contract necessity (to deliver what you purchased and provide the Service)
- Legitimate interests (security, fraud prevention, improving the Service)
- Consent (marketing messages and certain cookies, where required)
- Legal obligations (tax/accounting and compliance requirements)
6. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies, pixels, and similar technologies for:
- Essential site functions (security, login/session, cart functionality)
- Preferences (language/currency display, saved settings)
- Analytics (understanding site usage and improving performance)
- Marketing (where enabled)
Some cookies and similar technologies may process personal data (for example: IP address, device identifiers, and browsing activity). You can control cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect Service functionality.
7. SHARING PERSONAL DATA (SERVICE PROVIDERS AND PARTNERS)
We share personal data only as needed to operate the Service, including with:
- Payment processors (to process payments)
- Email and SMS providers (to send messages you requested or opted in to)
- Hosting, analytics, and security providers
- Fulfillment partners for physical goods (for example, Printful for print-on-demand production and shipping)
- Shipping carriers (to deliver orders and provide tracking)
- Event partners (venues/organizers) when needed to administer offline events (e.g., attendance lists)
We do not sell your personal data in the ordinary sense of “sell.” Some advertising/analytics integrations may be treated as “sharing” under certain laws; you can manage preferences via cookie controls where available.
8. SMS MARKETING (IF YOU OPT IN)
If you opt in to receive text marketing or notifications, you agree we may send:
- Transactional messages (order updates, abandoned cart reminders)
- Marketing messages (offers and promotions)
Consent is not a condition of purchase. Message and data rates may apply.
To opt out, reply STOP to any text message or use the unsubscribe option provided.
For help, reply HELP or contact direct@torokhtiy.com.
9. DATA RETENTION
We retain personal data only as long as needed for the purposes described in this policy, including providing the Service and meeting legal requirements.
Typical retention examples:
- Order records: retained for accounting, fraud prevention, and tax obligations (typically for several years)
- Account data: retained while your account is active; we may delete or anonymize it after prolonged inactivity
- Marketing subscriptions: retained until you unsubscribe or request deletion (where applicable)
- Support messages: retained as needed to resolve issues and improve support quality
10. SECURITY
We use reasonable administrative, technical, and organizational measures to protect your personal data (for example, HTTPS encryption in transit and access controls). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. INTERNATIONAL TRANSFERS
Your data may be processed in countries outside your country of residence (for example, where our service providers operate). We take steps intended to ensure appropriate safeguards where required by applicable law.
12. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights to request access, correction, deletion, or a copy of your personal data, or to object to/limit certain processing.
You can also:
- Unsubscribe from marketing emails via the unsubscribe link
- Opt out of SMS via STOP
- Control cookies through your browser and cookie tools (where available)
To submit a privacy request, contact: direct@torokhtiy.com
13. CHILDREN
The Service is not intended for children under 18. If you believe a child has provided personal data, contact us and we will take appropriate steps.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date.
15. CONTACT
If you have questions about this Privacy Policy, contact us at: direct@torokhtiy.com
DIGITAL PRODUCTS REFUND POLICY
Last updated: March 3, 2026
We offer a 30-day money-back guarantee from the day of your order for digital products (training programs, PDFs, downloads, and other digital purchases).
To request a refund, email direct@torokhtiy.com within 30 days of your order date and include:
- Order number
- Product name
We will process your refund to the original payment method.